Posted by: a_person March 30, 2007
Travel Agents Comparison
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Hello everyone, I came across this site when I was looking for a decent priced ticket to KTM. I read a few threads and some reviews of the Nepali travel agents. I did some research myself and compiled a good list of travel agents. I gave them grades and reviews based on my criteria. I ope this will be helpful for others who are thinking of buying a ticket soon. Criteria: 1. Neutrality - I am not affiliated with any of these agents (unlike some of the other posts on sajha). I am an independent user like you who was looking for a decent priced ticket with good customer service. 2. Customer Service - I called and emailed all of the below listed agents. Customer service was on the top of my criteria listing. 3. Responsiveness - I had heard a lot of complaints about the responsiveness of the agents. So I tested it myself (both email and phone response) 4. Prices - This, of course, is one of the most important criteria. 5. Professionalism/Friendliness - I want my travel agent to make me comfortable. I am spending a lot of money, all I am asking for is some professionalism and friendliness from the agent. Agents That being said, here are the agencies that I contacted: Travel House Nepal (Manoj Shrestha) lowestfare2nepal.com 703-349-5478 Zen Travels (Monica Prasai) fly2nepal.com 202-465-4266 Kali Services (P and A Basnyat) 972-499-4763 Fly Everest (Bimal) flyeverest.com 617-938-7319 Peace Land Travels (Mili) www.peacelandtravels.com 240-433-0110 Third Eye Travels thirdeye@thirdeyetravel.com Adventure Himalaya adventure_himalayan@hotmail.com Grades Travel House Nepal Customer Service - A Responsiveness - A Prices - A- Professionalism/Friendliness - A Zen Travels Customer Service - B+ Responsiveness - B+ Prices - A Professionalism/Friendliness - A Kali Services Customer Service - C- Responsiveness - C Prices - A- Professionalism/Friendliness - D Fly Everest Customer Service - A- Responsiveness - B+ Prices - A- Professionalism/Friendliness - A- Peace Land Customer Service - C- Responsiveness - B- Prices - C Professionalism/Friendliness - C Third Eye (Never Heard back) Customer Service - N/A Responsiveness - F Prices - N/A Professionalism/Friendliness - N/A Adventure Himalaya (Never Heard back) Customer Service - N/A Responsiveness - F Prices - N/A Professionalism/Friendliness - N/A Thanks!
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