Guys to tell u the truth these people are piece of C*@p.......they are not here to help nepalese people on timely manner...i have heard so many complaint from many people about them but no one dare to speak.....but........today i just think it's too much.....we should think something about it. if it's not for us then we dun need them in this country anyway....it would be rather quicker sending passport or other document in nepal...rather than sending to this...bunch of jack ass!