Following the instructions I am going to give you might help. On the menu bar, click TOOLS option. >> A drop down menu will appear. Select and click INTERNET OPTIONS. >>A new window will appear called 'Internet Options' Click the CONTENT tab >>Several button will show on another plane. Click the AUTO-COMPLETE button. >>AUTOCOMPLETE SETTINGS window will appear Under 'Use AutoComplete for', Un-check(meaning un-select) the option that reads "User names and passwords on forms'. Click the button CLEAR PASSWORDS >> A message window will appear that reads 'Clear all previously saved form passwords ? Click OK. Click OK in the next window'