slash, That's great that you saw passport atleast in boxes. When i was there it was a mesh just spread around just like papers for trash. I was really surprised, that was the first time i had seen Nepali office outside Nepal and in such horrible shape. I don't know how people can work keeping their own working table like that and the more i don't know whether they are lost or not, i feel lucky i got both new and old passport. It wasn't lost. I don't mind sending email/Fax to OFFICE OF THE FOREIGN SECRETARY but i doubt anything will happen complaining to bureacrates, i think it should go to Foreign Minister directly. Whatever the case be i''m going to email and will complain about Mr. DB and also about the work culture of the embassy. Let's try and see if it makes any difference. I think Mr. DB's supervisor know about it and i myself complained to them but i don't know why they don't/can't do anything. And i bet most of the people who had meet Mr. DB for any officical work are not happy with that guy.