Posted by: Laura January 11, 2006
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Out of hundred thousands of calls going out of USA ,few jackasses vented.
I know racial slurs are not ok but have you ever been interrupted in the middle of dinner or some nice family time by these telemarketers?
I have no sympathy for them.
All customer care people have to learn to deal with customers who come in all shapes and sizes.
That is part of your job.