A big part of how you look is how you apply makeup. If we were to see all these ladies without makeup then I think majority of them would look the same. I agree with sweetP. What she needs is a real nice makeup artist who would take her away from bright red lipsticks and make her try varying shades. Her eye make up and eye brow shape could be improved and she would also witness the magic of concealers. The only difference between her and the other contestants is that they prolly have make up artists all over them who know what they are doing. And about her confidence-- cant say until I atleast see her perform and speak in TV!!