Could someone help me figure out what would be the correct procedure for travelers in USA on B1 , B2 who have already applied for extension of their visa once before however have not received confirmation of their their approval ?

The B1, B2 expired about 5 months ago and we applied for extension, if approved, the extended visa will also be expiring in few weeks; however, because of the old age and sickness, we do not feel it is safe for our grand parents to travel via airports and airlines.

This is a very difficult situation for us given the rising numbers of COVID in Nepal, potential travel restrictions, flight cancellations, and border closings related to Coronavirus.

What must be done to make sure we are following the rules as we stay here in these extreme circumstances? Would it be possible to re-extend the visa for the second time before the first one is approved ?

We checked the USCIS website, it only says that the application for the first extension has been received, no info about approval or biometric tests so far.

We would really appreciate if someone could point us in the right direction as soon as possible.

Thank you in advance.