I used to used turbo tax before where i used to change this and that . Whenever i  login i would see those changes and would file it if completed . 
But this year i tried to use tax act online where federal is free and state is just 9.99 charge i have to pay for . I filled all info and filled most of it and saved it but now when i tried to login today to make sure everything is all right to file - I don't see all my information . 
There is "Mytaxact button" i can click to check my summary but it does show only it doesnot let you go to that page . Any free number to call them or does anybody knows how would i  see all my info saved to make life easier ????

I paid 14.99 doing tyaxes on TAXACT.COM.
I have never been in any problem. Once you change any information that will be saved automatically. Couple years ago talked to the customer services on line.

 may be you missed something.. 
I switched from turbo to taxactonline.. 
they charge you extra to keep those data over 2-3 years though.. like 30-35 bucks not sure though.. 
I opted out, I rather fill it all when filing ,
also I printed everything and it's in my cabinet.. not a problem.. 
I hope you already have printed version.. 
if not, call/msg them..