That is very sad and unprofessional.

There is another one in San Fransisco called "Travel De Society" and I
would not recommend it. Seems like they are a little
clueless/un-experienced when it comes booking tickets. They just wont
follow the instructions given to them. When I booked the ticket, I
specifically asked them to make sure the ticket was a single ticket and
not just multiple tickets (with multiple reservation numbers combined),
because I wanted my baggage to get checked in once only. Nope they gave
me a ticket with 3 different reservation numbers and upon telling them
this was not a single ticket, they gave me a full assurance it was.
Turns out it was not and only after some pleading at the the check-in
did the airlines agree to check it in all the way upto KTM.



Tips: Now a days you can purchase tickets online yourself at decent
price. I actually found some nice deals in cheaptickets.com a few
months back. Plus I know friends who bought tickets directly from
cathay pacific at the same price some of those travel agents were
offering. Travel agents are no longer the same travel agents they used
to be. They look up the tickets online just as we do now. Sometimes
they take the same ticket that you could buy for cheaper online and
slap some processing fee and sell it for a little more. So just make
sure you are not overpaying for something you could have done yourself.
Happy Travelling.

Agreed with utousucks..! I used to fly every six month (with Thai Airlines) and used couple of Bay area Nepali travel agents (Third Eye Travel and Holiday Adv. Travel). My experience tells me that they are there just to make money.. yes, just to make $$$..! Once you buy your ticket with them, their job is done and they forget you. One more time I thought of buying ticket with them thinking that their ticket (discounted tickets given to them from airlines) would be cheaper. But, no..! Tickets weren't cheap, rather I found Economy 'K' class ticket were $200 more (from both travel agents) than what I really found in Cathy's web site. So, I booked my ticket on Cathy's web site for $1,237 on 'K' class whereas Nepali travel agents in Bay Area were asking me $1,408 to $1,567. I'm flying in March 6th with 'K' class and going to upgrade to Business class.  

Boys and girls, be smart..! Do lots of research before you pay your hard earned dollar to these Nepalese travel agents in US thinking that they might help you and get you cheaper tickets. Understand that they are no better than any American business in US. Buy ticket online directly from airlines web site. Also, I do not recommend third party web site like cheapticket or travelocity dot com. Go directly to airlines. If you live in West coast, get Cathy+Dragon airlines ticket because it is cheapest among Thai, Korean, and Singapore+Silk air.....!